M17x R2alienware User Support

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Ratings Breakdown (1-10)

Gpu
    • Software & Support
    • 7
    • Upgrade Capabilities
    • 7
    • Usability
    • 9
    • Design
    • 9
    • Performance
    • 9
    • Features
    • 8
    • Price/Value Rating
    • 6
    • Total Score:
    • 7.86
    • Rating 1 to 10, top score 10

Overview

  • Pros

    • Great design and build quality
    • Stellar gaming performance
    • Effective cooling system
  • Cons

    • Subpar screen
    • Options add up quickly

The M17x is Alienware’s flagship gaming notebook. It features a stealthy design, aluminum chassis, and a customizable lighting system. Our review unit is packed to the gills with dual Nvidia graphics cards, an Intel Extreme processor, and 8GB of RAM. Does the M17x live up to Alienware’s claim of being the fastest gaming notebook on the market? Read our review to find out.

Our Alienware M17x review unit has the following specifications:

  • 17-inch WUXGA (1920×1200) edge-to-edge display
  • “Space Black” chassis
  • Windows Vista Home Premium 64-bit
  • Intel Core 2 Extreme QX9300 (2.53GHz/12MB/1066MHz) quad-core processor (overclockable)
  • Dual Nvidia GeForce GTX 280M 1GB graphics cards in SLI
  • Switchable to integrated Nvidia GeForce 9400M 256MB graphics card
  • 8GB DDR3-1333 RAM (2x 4GB)
  • 1TB RAID 0 (500GB 7200RPM x2) hard drive array
  • Slot-load Blu-ray reader
  • AlienFX lighting system
  • 9-cell battery

The M17x starts at a modest $1,799, however our decked-out test machine sits at a lofty $4,649 as of publishing. The Intel Extreme processor ($1,000), 8GB RAM ($800), and dual GTX 280M graphics cards ($600) contributed the most to the end price.

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Build and Design
The Alienware M17x is all about design. The M17x represents a step in a new design direction for Alienware; it is their first model to have the all-new ?Stealth? look. This notebook looks and feels like no other; having it on my desk as I type this review is probably as close to outer space as I’ll ever get.

M17x R2alienware User Support

Let’s start the the build materials. The M17x is constructed of high-strength aluminum that is rock solid; there is not an ounce of flex on this machine. It is available in three colors ? Black and Silver are no charge, while Red is currently a $99 extra. The sides, bottom, and back of the lid have a smooth anodized aluminum finish while the palm rest has a smooth, dry-feeling finish. All that aluminum is paid for in weight ? this monster weighs over 13 pounds, making it one of the heaviest notebooks on the market.

The lid is extremely sturdy; thanks to its one-piece aluminum construction it is difficult to twist and no ripples appear on the screen when pressure is used on the back of the lid. The hinges are also rock solid; the lid does not wobble.

Now let’s talk design. The M17x does not have a cookie-cutter rectangular shape. The front and back of the chassis and screen are angled outward and fit together seamlessly. The M17x has clear-cut edges which are nicely finished so they are not too sharp. From the front, the M17x looks menacing; the speaker grills on either side of the palm rest look like intakes. The back of the machine looks like one giant vent for the exhaust air (which it basically is).

One of the M17x’s hallmark features is its fully customizable LED lighting system called AlienFX. There are ten different lighting zones, including the keyboard, touchpad, speakers, Alienware logo, media keys, the power button, and the alien head on the back of the lid. The keyboard itself has four different lighting zones. Users can create lighting themes for every occasion. Alienware says they are working with game designers to incorporate AlienFX into games; for example, certain parts of the computer could change color to indicate health, ammo, and so on. AlienFX is easy to switch off by pressing [Fn] + [F11]. AlienFX adds to the uniqueness of this machine and is an attractive feature.

Battery

One last design feature that deserves a mention is the M17x’s screwless design ? there are no visible screws on the M17x (other than the four holding in the name plate). That is quite a design feat and makes the M17x look even sleeker. While not everyone will like the looks, it is hard to deny the quality of the design and build. The M17x is one-of-a-kind and looks much more engaging than past Alienware machines.

Screen and Speakers
The M17x has an ?edge to edge? display, which means that the display is covered by a large piece of glass for a seamless look. The M17x is available with two resolutions: WXGA+ (1440×900) and WUXGA (1920×1200); our test unit has the latter. The M17x uses a 16:10 aspect ratio display unlike most newer notebooks that use 16:9, which is a good thing since the M17x has more vertical space by comparison. If the M17x had a 16:9 screen, it would only have a 1920×1080 resolution, or about 10% less pixels.

The display’s quality is unfortunately average. It has dual lighting lamps (as opposed to one on most notebooks), but unless I was told that I would not know. It is neither particularly bright nor vivid. Viewing angles are on par with other notebooks ? side-to-side are good, but from above and below it washes out and darkens, respectively. The display is also not evenly lit, as some areas appear brighter than others (even if the screen is all the same color). None of the issues I mentioned affect gaming or everyday usage, but they are there and out of place on a notebook starting at close to $2,000. I would like to see a better quality display used.

The M17x has two full-range speakers underneath the palm rest. These speakers are as close to desktop quality speakers I have seen in a notebook (save for the Toshiba X205/X305). Bass is noticeable and the mids and highs are far stronger than typical notebook speakers. This machine has several audio output options ? two headphone jacks, HDMI, and surround sound out.

Keyboard and Touchpad
The M17x has a backlit full-size keyboard with number pad. The keyboard is quiet and has a durable matte coating. It feels slightly rubbery to type on which is not a bad thing. There is a slight amount of flex but it does not affect typing. The backlighting feature is convenient in darker environments.

The touchpad has a textured matte surface and is easy to use with dry or damp fingers. The buttons are quiet and have good feedback. The touchpad is automatically switched off when a mouse is plugged in, or it can be turned off manually by pressing [Fn] + [F12].

Ports and Features
The M17x offers a wide selection of ports especially when it comes to video out. HDMI is good for connecting to HDTVs and Display Port to monitors that support it. All picture descriptions are left to right.

Alienware M17x R2 Cpu Upgrade


Left Side: VGA, HDMI, Display Port, Ethernet, 2x USB, e-SATA, IEEE 1394 mini Firewire


Right Side: ExpressCard/54 slot, memory card reader, slot-load Blu-ray drive, 2x USB, headphone, surround sound center speakers, surround sound rear speakers, microphone


Front: Speakers


Back: Exhaust vents, power plug

In terms of operating system and software, Windows Vista 64-bit comes standard on the M17x; at the time of publishing, Alienware is offering free Windows 7 upgrade coupons. Alienware computers in the past have come free of junk software and that trend continues with the M17x.

M17x

The notebook has an automated recovery feature, Alien Respawn 2.0. Pressing [F10] on startup initiates the procedure; it can back up files and re-install the OS from there, or do a complete wipe. Recovery disks, and instuctions come included in an extremely attractive leather-bound user manual:

Heat and Noise
A good cooling system is the foundation of a high performance notebook. The M17x manages heat extremely well. Its three fans draw air in primarily from the bottom but also the sides and top and send it straight out the back. Half of the bottom of the M17x is essentially a giant intake vent. This proved to be an excellent setup in our testing. The internal components remained well under their rated temperatures and the temperatures of the surface and bottom of the notebook were overall docile.

M17x R2alienware User Support Phone Number

M17x R2alienware User Support

The fans can get loud but there is no whine; while gaming the noise is not noticeable. At idle, the M17x is nearly silent. Overall, Alienware gets an A+ for the M17x’s cooling system.

Alienware M17x R2 Specs

Battery
The M17x has a feature called Stealth Mode which turns off the high-performance GTX 280M graphics cards and switches to an integrated GeForce 9400M graphics card. This configuration reduces power usage and as a result, I was able to use the M17x for two hours and fifteen minutes in Stealth Mode with the display at one-third brightness. That is a respectable number for a gaming notebook. Our test unit has some power-hungry components such as two 7200RPM hard drives running in RAID 0 and the Intel QX9300 quad-core processor. With a power-saving SSD (Alienware offers one or two 256GB SSDs) and a dual-core processor, I have no doubt the M17x could go for at least another half hour.





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